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Ask me anything about volunteering or your account
Hi! I'm the ImpactVolunteer assistant. I can help you explore the platform, understand different roles, and answer public guidance questions. If you're signed in, I can also help with role-specific tasks when available.
Everything ImpactVolunteer gives your organization to recruit, manage, and recognize volunteers.
ImpactVolunteer Features
Invite Every Role to the Platform
Invite volunteers, nonprofits, businesses, academic institutions, and sub-agencies to join ImpactVolunteer.
Track Engagement Across Roles
See invitation and engagement analytics broken down by role, including sub-agencies.
Manage Your Agency Profile
Keep your agency's name, admin details, and logo up to date.
ImpactMatrix Features
Post a Need in Seconds
Broadcast what you need across five categories, with priority and location, so the right partners find you fast.
Offer What You Have
List resources you can give, from condition to delivery range, and put them to work where they matter.
Manage Every Case
Intake, track, and resolve individual and community cases from a single workspace.
See the Whole Picture
Tap into live geospatial emergency data from NOAA, FEMA, USGS, and more through the Humanitarian Intelligence Hub.
Rally Around Events
Tie every need and offer to a response event, across one location or many, so nothing gets lost in the chaos.
Find & Connect Instantly
Search the public finder or live map and send connection requests in a single click.
Let AI Do the Matching
Smart matching surfaces your most compatible needs and offers, with confidence scores and clear reasoning.
Track Every Shipment
Follow deliveries on a live map with public tracking and stage-by-stage status updates.
Confirm What Arrived
Verify deliveries, log partial arrivals, and download automated receipts in one place.
You're in Control
Review every incoming request — Pending, Active, Completed, Rejected — from your private dashboard.
Talk in Real Time
Chat with partners using text, photos, documents, and voice at every stage of the connection.
Coordinate Privately
Build a closed, trusted network for your partners and teams, away from the public platform.
Grow Your Network
Invite partners one by one or in bulk via CSV, and connect multi-branch structures with ease.